Class Code: T0100
FLSA Status: Non-exempt

Electronic Technician

Bargaining Unit: VMU

DEFINITION:

Under general supervision, an Electronic Technician performs technical work related to the installation, maintenance, repair, and replacement of electronic systems and devices located in Santa Cruz METRO vehicles and facilities; and performs related work as required.

DISTINGUISHING CHARACTERISTICS:

Electronic Technician is an advanced level class in the series.  An incumbent in this class performs tasks to ensure electronic systems and devices related to Santa Cruz METRO’s vehicles, equipment, and facilities are maintained in an operational and safe condition.   

EXAMPLES OF DUTIES AND RESPONSIBILITIES:

The duties listed below represent the various types of work that may be performed. The omission of specific statements of duties does not exclude them if the work is related or a logical assignment to this class.

  • Performs a variety of skilled tasks in the installation, maintenance, modification, diagnosis, and repair of electronic, computer-based, and related systems and devices located in Santa Cruz METRO vehicles and facilities; installs, tests, diagnoses, repairs, and/or removes a variety electronic equipment including fare boxes, Ticket Vending Machines (TVM), destination signs, and communication devices; ensures completed work adheres to required specification and standards.
  • Designs and fabricates mounting devices to install electronic devices, as needed; may modify electronic components and devices for use on Santa Cruz METRO vehicles and in Santa Cruz METRO facilities.
  • Schedules and performs preventative maintenance tasks for electronic systems and devices; establishes preventative maintenance schedules based on manufacturers guidelines; researches and maintains information and documents related to preventative maintenance, defects, and repairs.
  • Maintains records of preventative maintenance, modifications, and repairs performed on electronic equipment, including work performed and parts and materials used; establishes component duty-cycle intervals.
  • Ensures Santa Cruz METRO service manuals are current; maintains and organizes updated manufacturers’ specifications; provides updates to other staff related to parts and material changes and/or substitutions.
  • Works with Purchasing and the Parts Department to establish and maintain sufficient inventory of parts and materials in order to maintain Santa Cruz METRO electronic equipment without significantly affecting operations; assists with processing returns including parts and materials under warranty and not under warranty.
  • Provides information, assistance, and training to other staff regarding the installation, use, maintenance, and repair of electronic systems and components.
  • May oversee and inspect the work of contractors and vendors working on electronic equipment, as assigned.
  • Operates standard office equipment; utilizes computer software in performing job tasks.  
  • Drives a Santa Cruz METRO vehicle to perform assignments.
  • Performs related work as required.

EMPLOYMENT STANDARDS:

Knowledge of:

  • Diagnostic, maintenance and repair techniques and procedures related to electrical systems, equipment, and devices.
  • Principles and practices of preventive maintenance for electronic equipment, devices, and systems.
  • Safe work practices in the shop and the field.
  • Methods, materials, test equipment and tools used in the diagnosis, repair, installation, and maintenance of electrical systems, devices and equipment. 
  • Methods of maintaining information in digital or hard copy files.
  • Methods of researching, gathering, organizing, and reporting data.
  • Methods of prioritizing, planning, and organizing work.
  • Time management techniques.
  • Customer service techniques.
  • Intermediate mathematics, including percentages and intermediate statistics.
  • The effective use of modern office equipment, personal computers, and standard business software. 

Ability to:

  • Effectively test, diagnose, and perform corrective maintenance on Santa Cruz METRO electronics systems, devices, and equipment. 
  • Read and interpret blueprints, manuals, schematics, work orders, and specifications. 
  • Read, understand and apply technical information found in repair manuals, service change bulletins, and applicable technical documents.
  • Remain current on new technologies related to the transit industry, surveillance, and communications equipment. 
  • Operate and maintain a variety of hand and power tools, and testing equipment used in installing, repairing, and maintaining electrical systems, equipment, and devices.
  • Apply safe work practices and procedures.
  • Maintain records and control systems with accuracy and attention to detail.
  • Input data into a database.
  • Adhere to established work schedules and timelines.
  • Work independently using good judgment, tact, and discretion.
  • Balance multiple assignments simultaneously and effectively.
  • Utilize standard office equipment and computer software and learn to use specialized Santa Cruz METRO software if assigned.
  • Communicate clearly and effectively in both oral and written form.
  • Establish and maintain effective working relationships within the department and with other divisions, departments, agencies, suppliers, vendors, and the public.

MINIMUM QUALIFICATIONS:

Any combination of experience and education that would likely provide the required knowledge and abilities is qualifying.  A typical way to obtain the knowledge and abilities would be: 

Education, Training, and Experience:

Two (2) years course work from an accredited college in electronics, electrical technology, or a related field.

OR

Two (2) years of progressively responsible experience installing, maintaining, and repairing electrical/electronic systems.  

LICENSES AND CERTIFICATES:

A valid California Driver’s License will be required at the time of appointment and throughout employment.

Must be able to obtain and maintain a current, valid California Class “B” Driver’s License with “P” Passenger endorsement.

SPECIAL REQUIREMENTS:

  • Must possess tools necessary to perform the duties of the position and a rollaway toolbox.
  • Driving record will be reviewed as part of the application process.

PHYSICAL AND MENTAL DEMANDS:

The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands 

While performing the duties of this job, the employee is regularly required to sit, walk and stand; reach, twist, turn, kneel, bend squat and stoop; talk and hear; use hands to grasp, manipulate, handle, feel or operate objects, tools or controls; reach with hands and arms; and perform repetitive movements of hands or wrists. The employee is regularly required to bend and twist at the neck, reach with hands and arms.  Occasional overhead reaching and lifting up to 80 pounds unaided is required.  Specific visual abilities required for this job include close vision, distance vision, and the ability to adjust focus.  

Mental Demands 

While performing the duties of this job, an employee uses written and oral communication skills; reads and interprets data, information and documents; analyzes and solves problems; uses math and mathematical reasoning; performs highly detailed work; deals with multiple concurrent tasks; and interacts with others encountered in the course of work.

Work Environment: 

The employee works in a shop or outdoor environment where the noise level is usually noisy.  The employee may be exposed to inclement weather, fumes, dust, grease, air contaminants, and hazardous materials and chemicals during the course of work. May work out in the field when needed.  May require availability to work a flexible schedule.

OTHER CONDITIONS OF EMPLOYMENT:

  • Must pass a requisite background check.
  • Must be able to respond to emergency situations seven days per week, 24 hours per day.
  • Must be able to work a variety of shifts, which may include weekdays or weekends; and day, swing and/or graveyard shifts.
  • This position is considered a safety sensitive position and requires participation in Santa Cruz METRO’s drug and alcohol testing program.
  • This position requires the use of personal protective equipment (PPE) based on the tasks assigned; safety shoes are required at all times.
  • May occasionally work extended hours or hours outside of the regular schedule.

*Adopted: 12-11-18

*BOD Approved: 08-23-19

*Revised: 08-23-2024

*Job Family: Maintenance

*Job Series: Electronic Technician

*Job Series Level: Advanced

*Confidential: No