Class Code: OA203
FLSA Status: Non-exempt

Facilities Maintenance Supervisor

Bargaining Unit: SEA

DEFINITION:

Under direction, a Facilities Maintenance Supervisor performs supervisory and skilled maintenance work related to the maintenance, repair, and construction of Santa Cruz METRO facilities, properties, buildings, and related equipment.  Supervises and evaluates assigned maintenance staff; coordinates and develops safety and training programs for assigned areas.  Develops, implements and supervises department record keeping and information systems; and performs related work as required.

DISTINGUISHING CHARACTERISTICS:

Facilities Maintenance Supervisor is the supervisor level class in the series.  An incumbent in this class supervises and performs systems maintenance, repair and renovation work for Santa Cruz METRO buildings and facilities to ensure they safe and operational.  This class is distinguished from the Lead Facilities Maintenance Worker because an incumbent in the latter class serves as a lead worker over subordinate Facilities Maintenance Workers and may perform the more difficult skilled maintenance tasks.

EXAMPLES OF DUTIES AND RESPONSIBILITIES:

The duties listed below represent the various types of work that may be performed. The omission of specific statements of duties does not exclude them if the work is related or a logical assignment to this class.

  • Supervises the work of subordinate staff; schedules, assigns, directs, and monitors work; provides staff training; evaluates employee performance; may participate in staff selection; may initiate or have significant input into disciplinary actions.  
  • Instructs and trains employees regarding improved work techniques and safety measures; recommends employees for training; evaluates training options; determines training required by Federal, State, and local laws and regulations; plans, assists and conducts training as appropriate. 
  • Plans, organizes and schedules the maintenance, repair, and alteration of Santa Cruz METRO facilities and equipment; estimates the supplies, equipment and hours needed for projects; ensures that staff has the resources necessary to complete their work.
  • Ensures that assigned areas comply with Federal, State, and local laws and regulations. 
  • Assists in the development of department policies, procedures, work standards, rules and budgets; enforces Santa Cruz METRO and department rules, regulations, policies, procedures, and work standards. 
  • Develops and supervises the maintenance of records including an inventory of supplies needed for facility service and repair; reviews and prioritizes tickets and work orders; solicits and receives quotes from outside vendors to complete jobs.
  • Assists in establishing design standards and criteria for projects, including bus stops, facilities, and equipment; reviews project plans for errors and omissions and prepares recommendations; performs cost analyses; administers storage and disposal of surplus fixed assets; monitors building operation costs; collects, records, and utilizes data for project analysis reports. 
  • Reviews and administers facilities’ leases and service contracts; monitors contractor compliance with contracts, specifications and equipment installation. 
  • Prepares technical studies and reports; obtains and renews required permits related to equipment and building operation. 
  • Represents the department at meetings; may serve as a liaison to other departments, the public, and outside agencies; reviews, investigates, and responds to complaints regarding mechanical or safety problems. 
  • Operates field and facility maintenance equipment, tools and vehicles as needed.  
  • Evaluates transit improvements, including building sites, bus stops, and turnouts.   
  • Inspects and evaluates work in progress and completed work for compliance with building and safety standards and codes; receive quotes from outside vendors to complete jobs.
  • Monitors and records diesel fuel level daily and orders fuel as needed.
  • Receives key requests, issues keys and returns keys.
  • Offloads cryogenic fuel from truck to fuel storage tanks Receives fuels, coordinates, and work with various vendors, completes inspections and reports issues, and monitors fuel levels, emergency alarm systems, and sensors during offloading process. 
  • Performs data entry to update and maintain information in computerized files; compiles and prepares data for statistical and accounting reports; may create spreadsheets and other tools to track information.
  • May type correspondence and other documents; answers telephones, greet visitors, and provides information to employees and the public. 
  • Operates standard office equipment including a computer, typewriter, photocopy machine, and fax machine; utilizes computer software in performing job tasks.  
  •  Drives a Santa Cruz METRO vehicle to perform assignments.
  • Performs related work as required

EMPLOYMENT STANDARDS:

Knowledge of:

  • Principles and practices of employee supervision, including performance evaluation and progressive discipline.
  • Policies, procedures, rules, regulations, and labor contracts that affect employees.
  • Applicable Federal, State, and local laws regulatory codes, ordinances and procedures relevant to assigned area of responsibility.
  • Principles, practices, methods, equipment, materials, and tools used in the maintenance and repair of Santa Cruz METRO buildings and facilities, including carpentry, plumbing, painting, concreting, masonry, HVAC, welding, mechanical and electrical work.
  • Uniform Building and Electrical codes.
  • Operation and maintenance of internal combustion engines and hydraulic equipment.
  • Occupational hazards of the maintenance trades and appropriate safety equipment and practices.
  • Methods and equipment used in grounds keeping operations. 
  • Safe operation and maintenance of hand and power tools.
  • Methods of maintaining information in digital or hard copy files.
  • Methods of researching, gathering, organizing and reporting data.
  • Methods of prioritizing, planning and organizing work.
  • Time management techniques.
  • Customer service techniques.
  • Basic mathematics including fractions, percentages, and basic statistics.
  • The effective use of modern office equipment, personal computers, and applicable standard business software.

Ability to: 

  • Supervise and motivate subordinate staff effectively.
  • Provide safety-related and other training to staff and ensure a safe work environment.
  • Read and interpret building and mechanical codes, blueprints, plans, and technical manuals. 
  • Diagnose and troubleshoot equipment problems.
  • Estimate costs and determines the materials and equipment needed to make building and equipment repairs. 
  • Develop, write and implement operational procedures.
  • Use manual and power tools and equipment safely.
  • Make quick decisions in an emergency.
  • Ensure the safe handling of hazardous items and materials.
  • Maintain records and control systems with accuracy and attention to detail.
  • Input data into a database.
  • Adhere to established work schedules and timelines.
  • Work independently using good judgment and discretion.
  • Effectively balance multiple assignments simultaneously.
  • Perform mathematical calculations, including ratios and percentages.  
  • Utilize standard office equipment and computer software and learn to use specialized Santa Cruz METRO software if assigned.
  • Communicate clearly and effectively in both oral and written form.
  • Establish and maintain effective working relationships within the department and with other divisions, departments, agencies, suppliers, vendors, and the public. 

MINIMUM QUALIFICATIONS:

Any combination of experience and education that would likely provide the required knowledge and abilities is qualifying.  A typical way to obtain the knowledge and abilities would be: 

Education, Training, and Experience:

Three (3) years of journey-level experience in facilities maintenance or building trade with at least one (1) year in a lead worker capacity is required.

Completion of one (1) year certificate of proficiency from an accredited college in construction technology, business administration, building inspection, energy management, or a related field may be substituted for one (1) year of the required experience.

LICENSES AND CERTIFICATES:

A valid California Driver’s License will be required at the time of appointment and throughout employment.

Must be able to obtain and maintain a current, valid California Class “C” Driver’s License.

PHYSICAL AND MENTAL DEMANDS:

The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands 

While performing the duties of this job, the employee is regularly required to sit, walk, climb and stand; talk and hear; use hands to manipulate, handle, feel or operate objects, tools or controls; reach with hands and arms, and perform repetitive movements of hands or wrists. The employee is regularly required to bend and twist at the neck and occasionally reach overhead.  Work may require lifting up to 50 pounds unaided.   Specific visual abilities required for this job include close vision, distance vision, the ability to see colors and shades, and the ability to perceive depth.

Mental Demands 

While performing the duties of this job, an employee uses written and oral communication skills; reads and interprets data, information and documents; solves problems; performs detailed work; deals with multiple concurrent tasks; and interacts with others encountered in the course of work.

Work Environment: 

The employee works in a shop environment where the noise level is usually noisy. The employee may work outdoors in varied weather conditions with potential exposure to fumes, dust, grease, air contaminants, hazardous materials and chemicals.  Work requires heavy physical labor and working in confined spaces.

OTHER CONDITIONS OF EMPLOYMENT:

  • Must pass a requisite background check.
  • May occasionally work extended hours or hours outside of the regular schedule.
  • Required to be able to respond to emergency situations seven days per week, 24 hours per day.
  • This position requires the use of personal protective equipment (PPE) based on the tasks assigned; safety shoes are required at all times.

*Adopted: 12-11-18

*BOD Approved: 08-23-19

*Revised: 08.23.24

*Job Family: Facilities

*Job Series: Facilities Maintenance

*Job Series Level: Supervisor

*Confidential: No