Class Code: P0212
FLSA Status: Exempt

HR Analyst II

Bargaining Unit: SEA

DEFINITION:

Under general direction, an HR Analyst  performs analytical duties related to Human Resources (HR) Department functions and processes, including recruitment, selection, classification, compensation, employee development, employee relations, regulatory compliance and Human Resource Information System (HRIS) development/administration; assists HR management in planning, organizing and achieving departmental objectives; provides professional advice and assistance to Santa Cruz METRO management on personnel-related issues; performs related work as required.

DISTINGUISHING CHARACTERISTICS:

HR Analyst II is an advanced level class in the series.  An incumbent in this class performs tasks that require in-depth knowledge and interpretation of personnel related laws, regulations and policies as well as the application of complex analytical thinking and methodologies to investigate and resolve difficult issues.

EXAMPLES OF DUTIES AND RESPONSIBILITIES:

The duties listed below represent the various types of work that may be performed. The omission of specific statements of duties does not exclude them if the work is related or a logical assignment to this class.

  • Performs analytical duties to support HR functions, processes, and Human Resource Information System (HRIS) development and administration;
  • Assists Human Resources Management in planning, organizing, and achieving departmental objectives; 
  • Assist Santa Cruz METRO management on personnel-related issues.
  • Coordinates with Information Technology (IT), Finance and Payroll to ensure that HRIS data is appropriately reported maintained and updated and integrating properly with other systems;
  • Performs HRIS audits to identify and resolve deficiencies; 
  • Communicates end user requirements to the HRIS vendor as well as IT staff; trains HR staff and HRIS end users 
  • Prepares and administers the HR budget and process expenditures. 
  • Assists in planning, administering, and implementing Santa Cruz METRO’s Equal Employment Opportunity Plan.
  • Evaluates operational effectiveness and efficiency; recommend changes as needed; 
  • Ensure compliance with industry standards and legal requirements;
  • May assist in developing HR policies and procedures. 
  • Process step increase and longevity pay; ensure compliance of paytable with collective bargaining agreements; 
  • Process compensation changes, personnel action documents and route for approval into HRIS; 
  • Will develop and conduct recruitment and related outreach activities and will serve as back up to the Human Resources Technician.
  • May assists with conducting job analyses, evaluations and classification studies; 
  • May write classification specifications and conducts salary surveys; 
  • May assist in performing labor relations activities such as investigating employee grievances, discrimination complaints, and possible policy violations.
  • Will assist with benefits related administrative and analytical activities and will serve as a back up to the Benefits Technician position
  • Will assist with processing, monitoring and maintaining record of employee leave of absences and serve as back up to all functions performed by the Paralegal in Human Resources.
  • Operates standard office equipment; utilizes standard business computer software in performing job tasks.
  • May utilize specialized Santa Cruz METRO software.
  • Drive a Santa Cruz METRO vehicle to perform assignments.
  • Performs related work as required
  • Provide staff training as needed

EMPLOYMENT STANDARDS:

Knowledge of:

  • Principles and practices of public administration including planning, organizational development, systems administration, finance, purchasing and staff development.
  • Principles and practices of public human resources management 
  • Laws and regulations applicable to public human resources management.
  • Principles of pay equity and compensation management.
  • Analytical methods of researching, gathering, organizing and reporting data.
  • Modern office practices, procedures and equipment
  • Business correspondence, formatting, and report writing.       
  • Methods of prioritizing, planning, and organizing complex projects and analytical work.
  • Advanced time management techniques.
  • Advanced customer service techniques.
  • Intermediate mathematics, including percentages and intermediate statistics.
  • The effective use of modern office equipment, personal computers, and standard business software. 

Ability to:

  • Analyze, interpret, explain, and implement human resources policies, regulations and requirements.
  • Solve complex problems and develop solutions using analytical techniques.
  • Plan, organize and/or prepare research and analytical studies 
  • Research, collect, analyze and interpret data and prepare comprehensive reports of findings and recommendations. 
  • Provide effective and responsive customer service, including in stressful situations.
  • Work independently using good judgment and discretion.
  • Adhere to established work schedules and timelines.
  • Maintain a calm demeanor in stressful situations.
  • Balance multiple assignments simultaneously and effectively.
  • Utilize standard office equipment and computer software and learn to use specialized Santa Cruz METRO software if assigned.
  • Communicate clearly and effectively in both oral and written form.
  • Establish and maintain effective working relationships within the department and with other divisions, departments, agencies, suppliers, vendors, and the public.

MINIMUM QUALIFICATIONS:

Any combination of experience and education that would likely provide the required knowledge and abilities is qualifying.  A typical way to obtain the knowledge and abilities would be: 

Education, Training, and Experience:

Bachelor’s degree from an accredited college or university in occupational development business, public administration, or a related field.  

AND

Two (2) years of professional human resources analytical experience, preferably in a public agency. 

Familiarity with transit agency or transportation system activities and functions is desirable.

Experience administering a Human Resources Information System is desirable.

Master’s degree is desirable.

LICENSES AND CERTIFICATES:

A valid California Driver’s License will be required at the time of appointment and throughout employment.

Must be able to obtain and maintain a current, valid California Class “C” Driver’s License.

Certified Professional (CP) or Senior Certified Professional (SCP) from a recognized Human Resource Certification organization preferred.

PHYSICAL AND MENTAL DEMANDS:

The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands 

While performing the duties of this job, the employee is frequently required to reach with hands and arms; walk, sit and stand; use finger dexterity; talk and hear, and use a keyboard.  Work often requires the repetitive use of both hands to grasp and feel objects; stooping at the waist, and standing.   Work may require lifting up to 20 pounds unaided.  Specific visual abilities required for this job include close vision, distance vision, the ability to see colors and shades, and the ability to perceive depth. 

Mental Demands 

While performing the duties of this job, an employee uses written and oral communication skills; reads and interprets data, information and documents; analyzes and solves problems; uses math and mathematical reasoning; performs highly detailed work; deals with multiple concurrent tasks; and interacts with others encountered in the course of work.

Work Environment: 

The employee typically works in a standard office environment where the noise level is moderate. 

OTHER CONDITIONS OF EMPLOYMENT:

  • Must pass a requisite background check.
  • May occasionally work extended hours or hours outside of the regular schedule.
  • May require occasional travel. 
  • Must maintain strict confidentiality of work-related information. 
  • Must participate in professional development activities.  

*Adopted: 12-11-18

*BOD Approved: 08-23-19

*Revised: 12-02-2020

*Job Family: Administrative Professional

*Job Series: HR Analyst 

*Job Series Level: Advanced

*Confidential: Yes