Class Code: PO220
FLSA Status: Non-exempt

Maintenance Trainer

Bargaining Unit: PSA

DEFINITION:

Under direction, the Maintenance Trainer plans, develops, updates, coordinates, and implements mechanic training and retraining programs; trains maintenance personnel in the proper service, repair, and maintenance of a variety of fleet, vehicles, and equipment in compliance with state and federal requirements and METRO policies and procedures; develops and updates curriculum, lesson plans, and training/reference materials; and performs related work as required.

DISTINGUISHING CHARACTERISTICS:

Maintenance Trainer is a journey-level class responsible for developing, coordinating, and providing training to maintenance staff on servicing, repairing, and maintaining fleet. The position performs the full range of duties as assigned, works independently, and exercises judgment and initiative. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit.

EXAMPLES OF DUTIES AND RESPONSIBILITIES:

The duties listed below represent the various types of work that may be performed. The omission of specific statements of duties does not exclude them if the work is related or a logical assignment to this class.

  • Plans, coordinates, and implements training programs for maintenance staff; trains staff on safe and proper service, troubleshooting, maintenance, repair, and overhaul of fleet, vehicles, equipment, and associated components and systems such as engines, transmissions, air conditioning, electrical, hydraulic, pneumatic, brakes, chassis, electronics, fare collection equipment, and body repair and painting.   
  • Develops and implements training program goals and objectives; develops and revises/updates training manual and procedures, documentation, materials, and processes; incorporates fleet policies, procedures, and objectives into training content.
  • Implements train-the-trainer program by attending training, revising and adapting training materials to meet METRO’s needs, and conducting classroom sessions and on the job training.
  • Plans and develops training schedules and coordinates schedules with Maintenance Supervisors and Maintenance Manager.
  • Evaluates and identifies the training needs of new and current staff; evaluates training options; recommends, develops, and/or implements customized training and training required by federal, state, and local laws and regulations and applicable labor agreement provisions.
  • Prepares training curriculum content and materials, including course outlines, lesson plans, visual and mechanical aids, and tests of technical skills and knowledge.
  • Ensures proper safety practices and procedures are followed including the proper use of personal protective equipment (PPE) and proper handling and disposal of hazardous materials.
  • Establishes and maintains internal and external professional partnerships to support and enhance the performance and accomplishments of METRO’s maintenance training programs.
  • Researches, stays abreast of, and implements changes to training programs and curriculum such as improved work techniques, safety measures, regulatory and legal requirements, and new or changing equipment, software, and systems. 
  • Coordinates and oversees the maintenance of accurate training records and documentation.
  • Prepares regular and periodic reports for management and/or regulatory/legal reporting requirements as requested.
  • May represent Santa Cruz METRO at disciplinary hearings, legal proceedings, and other meetings as required.
  • Provides training in escalated or emergency situations as assigned.
  • Drives a Santa Cruz METRO vehicle to perform assignments.
  • Performs related work as required.

EMPLOYMENT STANDARDS:

Knowledge of:

  • Theory, operation, maintenance, overhaul, repair, and troubleshooting of fleet, vehicles, equipment, and associated components and mechanical, electrical, air, and hydraulic systems.
  • Principles and techniques of adult learning theories and methods, curriculum planning and presentation, assessment/testing, and training program development.
  • Proper hazardous materials handling procedures, health and safety regulations, safe work practices, and proper equipment operating procedures.
  • Applicable federal, state, and local codes and regulations pertaining to fleet maintenance and training.
  • Theory, operation, and proper and safe use of hand, electric, pneumatic, and hydraulic tools and diagnostic equipment.
  • Recent and on-going developments, technologies, and sources of information related to fleet maintenance and repair.
  • Manual and automated record-keeping and filing systems.
  • Methods of researching, gathering, organizing, and reporting data.
  • Methods of prioritizing, planning, and organizing work and time management techniques.
  • Modern office practices and procedures and the effective use of modern office equipment, personal computers, and standard business software, including audio/visual equipment. 

Ability to:

  • Plan, develop, organize, and conduct effective fleet maintenance training programs. 
  • Research, analyze, and evaluate staff training needs and new fleet maintenance and repair methods, technologies, and techniques. 
  • Identifies and applies training techniques, including adult learning theories and methods of presenting curriculum to various audiences.
  • Engage successfully with both internal and external contacts.
  • Instruct others in the safe maintenance and repair of METRO vehicles and adapt training procedures to the needs of the individual. 
  • Ensure the safe handling of hazardous items and materials.
  • Develop and write training plans and curriculum, procedures, reports, and forms. 
  • Adhere to established work schedules and timelines. 
  • Balance multiple assignments simultaneously and effectively.
  • Utilize standard office equipment and computer software and learn to use specialized METRO software if assigned.
  • Communicate clearly and effectively in both oral and written form.
  • Establish and maintain effective working relationships within the department and with other divisions, departments, agencies, suppliers, vendors, and the public. 

MINIMUM QUALIFICATIONS:

Any combination of experience and education that would likely provide the required knowledge and abilities is qualifying.  A typical way to obtain the knowledge and abilities would be: 

Education, Training, and Experience:

High School diploma or equivalent AND five (5) years of progressively responsible experience in heavy-duty equipment and/or alternative fuel mechanic repair work, rebuilding heavy duty engines, and their components.  

OR

Three (3) years of experience developing fleet maintenance vocational training materials and/or programs.

LICENSES AND CERTIFICATES:

A valid California Driver’s License will be required at the time of appointment and throughout employment.

Must be able to obtain and maintain a current, valid California Class “B” Driver’s License.

Must be able to obtain and maintain a Transportation Institute Certificate  at time of appointment.

SPECIAL REQUIREMENTS:

  • Driving record will be reviewed as part of the application process.

PHYSICAL AND MENTAL DEMANDS:

The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands 

While performing the duties of this job, the employee is regularly required to sit, walk and stand; reach, twist, turn, kneel, bend squat and stoop; talk and hear; use hands to grasp, manipulate, handle, feel or operate objects, tools or controls; reach with hands and arms; and perform repetitive movements of hands or wrists. The employee is regularly required to bend and twist at the neck, reach with hands and arms.  Occasional overhead reaching and lifting up to 80 pounds aided is required.  Specific visual abilities required for this job include close vision, distance vision, and the ability to adjust focus.  

Mental Demands 

While performing the duties of this job, an employee uses written and oral communication skills; reads and interprets data, information and documents; analyzes and solves problems; uses math and mathematical reasoning; performs highly detailed work; deals with multiple concurrent tasks; and interacts with others encountered in the course of work.

Work Environment: 

The employee works in a shop or outdoor environment and in office/classroom setting.  The noise level in shop is usually noisy and the noise level indoors is usually quiet.  The employee may be exposed to inclement weather, fumes, dust, grease, air contaminants, and hazardous materials and chemicals during the course of work.  Will be required to work a flexible schedule to meet all Fleet Staff training needs.

OTHER CONDITIONS OF EMPLOYMENT:

  • Must pass a requisite background check.
  • Must be able to work a variety of shifts, which may include weekdays or weekends; and day, swing, and/or graveyard shifts.
  • This position is considered a safety sensitive position and requires participation in Santa Cruz METRO’s drug and alcohol testing program.
  • This position requires the use of personal protective equipment (PPE) based on the tasks assigned; safety shoes are required at all times.
  • May occasionally work extended hours and hours outside of regular schedule.

*Adopted: 02-24-2023

*BOD Approved: 02-24-2023

*Revised: 00-00-00

*Job Family: Maintenance

*Job Series: Maintenance Trainer Series

*Job Series Level: Journey

*Confidential: No