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FY26 Winter Service Change, Route 4
Alert InformationRoute 4 Winter Service (eff. 12/18/25): Weekdays/Weekends: Weekdays: A new stop has been added at River & Encinal Ave. River/Front Garage Stop will no longer be served. Trip departure and arrival times have been adjusted along the route.
- Start: December 4, 2025, 4:00 PM
- End: January 1, 2026, 7:59 AM
FY26 Winter Service Change, Route 3A/B
Alert InformationRoute 3A/B Winter Service (eff. 12/18/25): Weekdays/Weekends: Front & Laurel Stop will be re-activated for service. River/Front Garage Stop will no longer be served. Trip departure and arrival times have been adjusted along the route.
- Start: December 4, 2025, 4:00 PM
- End: January 1, 2026, 7:59 AM
Route(s): 1
FY26 Winter Service Change, Route 1
Alert InformationRoute 1 Winter Service (eff. 12/18/25): Weekdays/Weekends: A new stop has been added at E. Beach & Union. Freedom Blvd (K-Mart/Vallarta Supermarkets) has been renamed Freedom Blvd & Davis Ave. Trip departure and arrival times have been adjusted along the route.
- Start: December 4, 2025, 4:00 PM
- End: January 1, 2026, 7:59 AM
FY26 Winter Service Change, Route 35/35X/35B
Alert InformationRoute 35/35X/35B Winter Service (eff. 12/18/25): Route 35 (Highway9/Scotts Valley): Weekdays: The first trip in the morning from Country Club will depart five minutes earlier at 5:10am to enable a connection at Scotts Valley Transit Center to the Highway 17 Express departing to San Jose at 5:49am. Weekdays/Weekends: At River Front Transit Center, trips will now depart at Area 2, Soquel Ave & Front. River/Front Garage Stop will no longer be served. Route 35X (Santa Cruz/Boulder Creek Express) Weekdays: Trip departure and arrival times have been adjusted along the route. At River Front Transit Center, trips will now depart at Area 2, Soquel Ave & Front . River/Front Garage Stop will no longer be served. Route 35B (Scotts Valley – Big Basin) Weekends: Service to Big Basin Redwoods State Park does not operate during the Winter. It will resume in Spring 2026.
- Start: December 4, 2025, 4:00 PM
- End: January 1, 2026, 7:59 AM
FY26 Winter Service Change, Route 2/2N
Alert InformationRoute 2/2N Winter Service (eff. 12/18/25): Weekdays/Weekends: River/Front Garage Stop will no longer be served. Trip departure and arrival times have been adjusted along the route.
- Start: December 4, 2025, 4:00 PM
- End: January 1, 2026, 7:59 AM
Route(s): 16, 18, 18B, 19, 19B, 20
FY26 Winter Service Change, Route 16/18/19/20
Alert InformationRoute 16/18/19/20 Winter Service (eff. 12/18/25): Weekdays: Trip departure and arrival times have been adjusted along the route.
- Start: December 4, 2025, 4:00 PM
- End: January 1, 2026, 7:59 AM
Route(s): 79
FY26 Winter Service Change, Route 79
Alert InformationRoute 79 Winter Service (eff. 12/18/25): Weekdays/Weekends: Three new stops have been added: E. Beach & Union, E. Lake Ave & Tuttle Ave, and E. Lake Ave & Brewington Ave.
- Start: December 4, 2025, 4:00 PM
- End: January 1, 2026, 7:59 AM
Route(s): 34
FY26 Winter Service Change, Route 34
Alert InformationRoute 34 Winter Service (eff. 12/18/25): Weekdays: Trips from River Front will depart at :40 after the hour from 6:40am – 3:40pm; the last trip now departs at 5:00pm for Emeline workers ending work at 5:00. From Scotts Valley Transit Center, all trips will depart five minutes earlier at :40 from 6:40am – 5:40pm, which includes a new early morning trip at 6:40am to enable early morning connections at River Front Transit Center. The 8:00am trip to Vine Hill Elementary and Scotts Valley High School will depart five minutes earlier at 7:55am. At River Front Transit Center, trips will now depart at Area 2, Soquel Ave & Front. River/Front Garage Stop will no longer be served. Trip departure and arrival times have been adjusted along the route.
- Start: December 4, 2025, 4:00 PM
- End: January 1, 2026, 7:59 AM
Route(s): 11
FY26 Winter Service Change, Route 11
Alert InformationRoute 11 Winter Service (eff. 12/18/25): Weekdays/Weekends: River/Front Garage Stop will no longer be served. Trip departure and arrival times have been adjusted along the route.
- Start: December 4, 2025, 4:00 PM
- End: January 1, 2026, 7:59 AM
Route(s): 55
FY26 Winter Service Change, Route 55
Alert InformationRoute 55 Winter Service (eff. 12/18/25): Weekdays: Trip departure and arrival times have been adjusted along the route.
- Start: December 4, 2025, 4:00 PM
- End: January 1, 2026, 7:59 AM
Route(s): 17
FY26 Winter Service Change, Route 17
Alert InformationRoute 17 Winter Service (eff. 12/18/25): Weekdays: Many trip departure and/or arrival times have been adjusted by five to ten minutes – earlier or later - along the route to improve schedule accuracy and connections to Caltrain.
- Start: December 4, 2025, 4:00 PM
- End: January 1, 2026, 7:59 AM
Route(s): 3A
Murray St IB(West) Closure, March 2025
Alert InformationDue to the Murray Street Bridge Seismic Retrofit Project, Route 3A Inbound (Capitola Mall to Downtown) will operate on a detour starting March 24, 2025, until further notice. The 3A will continue on 7th Ave to Capitola Road, to Soquel Dr, to Seabright Ave, to Broadway returning to normal routing. Please be prepared for additional detours as the project progresses. Visit https://rt.scmetro.org for METRO Real-Time tracking.
- Start: March 12, 2025, 4:15 PM
Route(s): 72
FY26 Winter Service Change, Route 72
Alert InformationRoute 72 Winter Service (eff. 12/18/25): Weekdays: Trip departure and arrival times have been adjusted along the route.
- Start: December 4, 2025, 4:00 PM
- End: January 1, 2026, 7:59 AM
Route(s): All
2025 Thanksgiving Day
Alert InformationHoliday Service Reminder: Thanksgiving Day (Thursday, November 27, 2025): No local METRO or ParaCruz service. Highway 17 Express will run on a weekend schedule. Customer Service will be closed. Day After Thanksgiving (Friday, November 28, 2025): Local METRO and Highway 17 Express will run on a weekend schedule. ParaCruz will operate on a weekday schedule. Customer Service will be closed.
- Start: November 24, 2025, 4:00 PM
- End: November 29, 2025, 7:59 AM
Route(s): 73
FY26 Winter Service Change, Route 73
Alert InformationRoute 73 Winter Service (eff. 12/18/25): Weekdays: Certain trips will depart Capitola Mall and Watsonville Transit Center up to ten minutes earlier or five minutes later and departure and arrival times have changed along the route. Weekdays/Weekends: Freedom Blvd (K-Mart/Vallarta Supermarkets Stop) has been renamed Freedom Blvd & Davis Ave.
- Start: December 4, 2025, 4:00 PM
- End: January 1, 2026, 7:59 AM
Service Alerts
FARES
Local Service in Santa Cruz County
Adult (age 18 and over)
$2.00 Cash/1 Ride
Day Pass
$6
3-Day Pass
$15
7-Day Pass
$32
31-Day Pass
$65
15-Ride Pass
$27
Day, 3-Day, 7-Day, 31-Day Passes allow unlimited rides on local Santa Cruz County routes (excluding Amtrak/Highway 17 Express).
Carry exact change. Driver does not provide change for larger bills.
Amtrak/Highway 17 Express
Children and Adults (age 61 and under)
$7.00 Cash/1 Ride
Day Pass
$14
31-Day Pass
$145
15-Ride Pass
$94.50
Carry exact change. Driver’s do not provide change for larger bills.
Local Service in Santa Cruz County
Discount Fare (adults age 62 and over, people with disabilities)
$1.00 Cash/1 Ride
Day Pass
$3
3-Day Pass
$7.50
7-Day Pass
$16
31-Day Pass
$32
15-Ride Pass
$13.50
Day, 3-Day, 7-Day, 31-Day Passes allow unlimited rides on local Santa Cruz County routes (excluding Amtrak/Highway 17 Express).
Carry exact change. Driver does not provide change for larger bills.
Amtrak/Highway 17 Express
Discount Fare (adults age 62 and over, people with disabilities)
$3.50 Cash/1 Ride
Carry exact change. Driver does not provide change for larger bills.
Local Service in Santa Cruz County
K-12 Students (Youth Cruz Free Pilot Program)
FREE on all routes within Santa Cruz County
Local Service in Santa Cruz County
College Students
FREE on all routes within Santa Cruz County
Must show student ID.
TRANSFERS
METRO Transfer Policy
- Transfers are free between METRO buses for riders on all local routes.
- If you are paying with cash or a pass, you must request a transfer from the bus operators when boarding.
- Transfers will be available for two hours.
- METRO Splash Pass fares are available for two hours in the mobile app.
- Transfers from a local to a Highway 17 bus will require payment of an “upgrade fare” equal to the difference between a local and Highway 17 fare.
- Clipper Cards are not honored on METRO buses.
Amtrak/Highway 17 Express Transfers
Day & 31-Day Passes
- Allow unlimited rides on all METRO routes and local VTA service
1-Ride and 15-Ride Passes
- Are not honored on any VTA Service.
Amtrak through-tickets to or from Santa Cruz
- Are honored on the Highway 17 Express route.
VTA Light Rail Transfers
- Are issued by request only with Highway 17 Express Day Pass, Highway 17 Express Cruz Pass, or Cruz Cash cards.
Student ID Cards and Passes
- Cabrillo College student ID cards, UCSC student ID cards, and other UCSC bus passes are not honored on the Amtrak/Highway 17 Express route.
Transfers to Other Transit Operators
Monterey Salinas Transit (MST)
MST will honor a free valid METRO transfer as payment for passengers boarding lines 28 and 29 at the Watsonville Transit Center from Lane 2.
METRO will honor free valid MST transfers for one-way travel within the METRO service area as far as the Temporary Riverfront Transit Center in downtown Santa Cruz.
Buy Tickets and Passes
Pass and Ticket Vendor Locations
METRO passes and tickets can be purchased in-person at the Customer Service Windows at:
- Temporary Riverfront Customer Experience Center
603 Front St., downtown Santa Cruz
(831) 425-8600
Served by all routes except 72-79
- Watsonville Transit Center
475 Rodriguez St., Watsonville
(831) 425-8600
Served by routes 1, 2, 72-79, plus MST 28 & 29
- Boulder Creek Pharmacy
3081 Highway in Boulder Creek
Served by route 35
The fastest way to purchase passes and tickets is by using METRO’s mobile ticketing app, the METRO Splash Pass, valid for all fixed-route trips. Download Splash Pass from the Apple App Store or Google Play.
METRO’s online store offers a selection of reloadable plastic CRUZ Cards and disposable paper METRO Passes for purchase on all fixed routes. Additionally, METRO offers ParaCruz Coupons for purchase for all paratransit riders. All passes and coupons are valid for purchase with a VISA or Mastercard.
TERMS & SHIPPING
- There is an additional charge of $1.50 for postage & handling
- Please allow 5 business days from the date the order is received by Metro Staff
- All sales are final. Fares and passes/tickets are non-transferable, non-refundable, and non-exchangeable.
- Santa Cruz METRO assumes no responsibility for lost, misused or stolen passes.
- METRO will not replace lost or stolen passes
- For further information, please read METRO’s SMART CARD POLICY
Download and complete the Fixed-Route Mail Order Form to order tickets and passes by mail. Instructions are listed on the form.
Send all mail order requests and payment by check to:
Santa Cruz METRO
110 Vernon Street
ATTN: Customer Service
Santa Cruz, CA 95060
Santa Cruz METRO is proud to support our community partners and businesses by offering bulk rate discounts on select fare products. Whether you’re purchasing for employees, clients, or a large group, we make it easy and cost-effective to buy in bulk. Discounts are available for 1-Day and 31-Day Adult passes, with savings starting at quantities as low as 12.
Eligible Pass Types & Discount Rates
1-Day Pass, Local Service, $6 adult
- 100+ passes: 20%
31-Day Pass, Local Service, $65 adult
- 12-50 passes: 10%
- 51-100 passes: 15%
- 101+ passes: 20%
All other fare types may be purchased in bulk quantities, too! Please note: Customer Service Booths only sell quantities up to 50 passes at any time.
*Discounts apply only to full-fare, adult passes. Other fare types do not currently qualify.*
How to Place a Bulk Order
- Email your request to: bulkorders@scmtd.com
Include the following:- Your name, address, phone, email, and business/organization
- Pass type(s) and quantity
- Desired pickup date (Please allow at least 5 business days for processing. Smaller orders may be processed quicker.)
- Preferred payment method (cash, check, or credit card)
- A METRO team member will respond with:
- Confirmation of your order
- Date of pickup
- An invoice for any PO requirements you may have
Pickup & Payment Details
Pickup location:
METRO Customer Experience Center, 603 Front Street, Santa Cruz, CA
*pickup from Watsonville Transit Center is available, if arranged at time of order.
Payment: Due at time of pickup (check, card, or cash)
Please do not pay from the digital invoice.
Hours: Monday-Friday, 8:00 AM – 5:00 PM
Certain bulk orders may be eligible for shipping, for an added fee. Please include this in your initial request for review, if desired.
Need fewer than 50 passes?
You may also purchase them in person at:
Santa Cruz METRO Customer Service (Santa Cruz & Watsonville booths)
Discounts on 31-Day passes (starting at 12 passes) apply in person, too!
Important Terms
- All sales are final.
- Fares and passes/tickets are non-transferable, non-refundable, and non-exchangeable.
- Santa Cruz METRO is not responsible for lost, stolen, or misused passes.
- For full policy details, visit our Terms & Conditions: https://scmtd.com/en/fares/buy-passes-online
Check Cashing Policy
- We accept personal checks as payment for bus passes only.
- We only accept personal checks at our Santa Cruz and Watsonville Transit Center Customer Service Windows.
- Your check must be local to the METRO service area, including counties that are contiguous to Santa Cruz County.
- You must also present a valid California Driver’s license or legal photo ID when writing a check.
- There is a $15.00 service charge on all returned checks.
- View METRO’s Check Cashing Policy here.
Credit Card Policy
- Visa, Mastercard, and Discover are accepted for the purchase of bus passes only
- Please have a legal photo ID available when using this method of payment
Free Fare Programs
Youth Cruz Free
COLLEGE STUDENTS
RIDE FREE
FREE FARES FOR LEGALLY
BLIND RIDERS
Free Fare Days
To show our appreciation to our customers and community, we offer several free fare days throughout the year. On these special days, every METRO route and service is completely free. It’s our way of saying thank you for your commitment to cleaner, greener transportation for all.
2025 Free Fare Days
- April 22, 2025 – Earth Day
- September 10–14, 2025 – Santa Cruz County Fair
- October 2, 2025 – California Clean Air Day